ISYNCED LTD IS A COMPANY REGISTERED IN ENGLAND & WALES COMPANY NO. 13502195
Company address: 20-22 Wenlock Road, London, N1 7GU
Email: support@trademimic.io
“You acknowledge and accept that by subscribing to ISYNCED LTD (hereafter “Trade Mimic” “us” “we” “our”), you have agreed to, read and understood these Terms and Conditions, and that you agree to be bound by such Terms & Conditions”.
Trade Mimic’s Service is designed to function as a bridge between you (Telegram signal provider) and subscriber’s MetaTrader accounts. Signals will be parsed in accordance with the settings you or your subscribers disclose at the point of using our Service.
1.1 Because software is inherently complex and may not be completely free of errors, you are advised to closely monitor activity on your accounts.
1.2 As a signal provider, you confirm that you are responsible for the signals sent via our Service and that you are fully compliant with any regulatory or legal requirements applicable in your or your followers' jurisdictions.
1.3 Forex, spread bets and CFDs are leveraged products. They may not be suitable for you as they carry a high degree of risk. You may lose more than your investment. You should ensure you understand all the risks involved.
1.4 The Services provided are not a recommendation to buy or sell, but rather a set of tools to facilitate the execution of trades. This information should only be used by users who are aware of the risk inherent in trading.
1.5 Very Important - Our Services don’t guarantee anything. You are responsible for any trades generated by the Service. It is highly recommended that you or any subscribers of your Service test any signals generated by the Service in a demo environment to verify that it functions to your expectation. Please be aware that while a demo environment is similar to a live environment there will be differences in the way trades are processed and executed.
1.6 We do not take responsibility for any electronic or technological errors that occur while using the Service. We are not responsible for any costs or losses, including, but not limited to, those incurred as a result of the use of the Service.
1.7 In no case shall we have any liability that exceeds the amount of a subscriber’s monthly management fee.
2.1 These are the terms and conditions on which we supply our Services. Please read carefully before trialling our Service.
2.2 You represent that you are of the age of majority as defined by the laws of the jurisdiction of your home of record, and that you are, therefore, able to enter into this Agreement and be bound thereby.
2.3 You understand that Trade Mimic’s Services at www.trademimic.io are the only means of accessing Trade Mimic’s Services. You agree that Trade Mimic shall not be liable for any losses or damages you incur as a result of the unavailability of the www.trademimic.io website or any other systems under our direct control or indirect control.
2.4 We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
2.5 We reserve the right to refuse Service to anyone for any reason at any time.
2.6 We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
2.7 We may change the Service to implement minor technical adjustments and improvements, for example, to address a security threat. These changes will not fundamentally change the features and operation of the Service.
2.8 More significant changes to our Services and these terms. We may make changes to the Services which do fundamentally and detrimentally change the features and the operation of the Service, but if we do so we will notify you.
2.9 We do not warranty that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
3.1 All Services are provided between the hours of 22:00 GMT Sunday to 22:00 GMT Friday.
3.2 Response times for non-urgent questions or queries via e-mail are 4 hours during normal office hours, 07:00 GMT Monday to 23:00 GMT Friday and on a reasonable endeavours basis outside of office hours.
3.3 If we need to contact you, we will do so via email. You are responsible for ensuring that Trade Mimic has been provided with the correct email address details.
3.4 The Customer (you) shall use reasonable endeavours to provide the fullest information possible to aid Trade Mimic in diagnosing any faults with the Service.
3.5 If you have questions or complaints about the Services, please contact us. You can contact our customer Service team via the Trade Mimic website www.trademimic.io or via our email address: support@trademimic.io
4.1 The Customer shall not, in the absence of Trade Mimic’s written consent, reproduce, adapt, translate, reverse-engineer, or make available to any third party any of the Services, or any other material associated with our Services, including source code, logos, words, design, videos, samples, layout, graphics, photos, images, information, documents, data, databases and all other information and intellectual property accessible on or through Trade Mimic’s website www.trademimic.io It is our property and is protected by intellectual property laws.
4.2 Where the Customer either suspects or is aware of any breach of Intellectual Property Rights, it shall be under a duty to inform Trade Mimic of such breach immediately.
5.1 If you use our Service, program, product, or subscribe or otherwise entered into a separate agreement with us you will also be subject to the terms of that agreement or those terms of use, which shall prevail in the event of a conflict.
6.1 Prices for our products are subject to change without notice.
6.2 We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
7.1 The price of Services (which excludes VAT) will be the price indicated under the Pricing section of our home page (https://www.trademimic.io/#pricing ). If any VAT is applicable, it will be added to the Management fee taken via Stripe.
7.2 We will pass on changes in the rate of VAT. If the rate of VAT changes, we will adjust the rate of VAT that you pay, unless you have already paid for the Services in full before the change in the rate of VAT takes effect.
7.3 We will deduct our management fee at the point you receive payment from your subscriber. The initial payment method used by your subscriber will be used for recurring payments unless you contact us to change the payment method, or you or your subscriber cancels the Services as permitted under this Service arrangement.
7.4 If you think the management fee is incorrect, please contact us promptly to let us know, and we will try and resolve within a reasonable time.
8.1 If the supply of our Services is delayed by an event outside of our control (“Force Majeure Event”), then we will contact you as soon as possible to let you know, and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the Service and receive a refund for any Services your subscriber’s have paid for but have not received.
8.2 We may need certain information from you so that we can supply the Services to you and your subscribers. If so, this will have been requested of you during the initial engagement and from your subscribers at the point they sign up to subscribe to your trading signals. We may contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may end the Service for you or your subscriber. We will not be responsible for supplying the Services late or not supplying any part of them if this is caused by you or your subscribers not giving us the required or correct information, we need within a reasonable time of us asking for it.
8.3 Reasons we may suspend the supply of Services to you. We may have to suspend the supply of Services to:
8.3.1 deal with technical problems or make minor technical changes;
8.3.2 update the Services to reflect changes in relevant laws and regulatory requirements;
8.3.3 make changes to the Services as requested by you or notified by us to you (see clause 2).
8.4 We will try to contact you in advance to tell you if we will be suspending the supply of our Services unless the problem is urgent or an emergency. If we have to suspend the Services for longer than 24 hours in any week, we will adjust prices so that you do not pay for any Services while they are suspended. You may contact us to end your subscribers Service provision if we suspend our Service, or tell you we are going to suspend it, in each case for a period of more than [3] concurrent calendar days and we will refund any sums that have been deducted in advance for the Services in respect of the period after you end the contract.
8.5 We may also suspend the supply of Services if we’re unable to deduct our management fee at the point of a subscriber’s monthly Service renewal. If management fees are still outstanding after seven calendar days, we may suspend the supply of Services to the subscriber’s account until we have been able to deduct our management fee from your payment. We will contact you to tell you we are suspending the supply of Services to the Subscriber’s account in question. We will not suspend Services where there is a genuine dispute in relation to an unpaid subscriber invoice, but we will need you to provide notice of such within seven calendar days from the point the initial management fee failed to process.
9.1 Your rights to end our Service arrangement will depend on how the Service is performing. If in the circumstances set to clause 9.2, you may choose to terminate the Service.
9.2 If you are terminating our Service arrangement for a reason set out at clause 9.2.1 to 9.2.5 below, the Service agreement will end immediately, and we will refund you for any Services not provided within 14 calendar days as follows:
9.2.1 we have informed you about an upcoming change to the Services or these terms which you do not agree to (see clause 2.8);
9.2.2 we have told you about an error in the price or description of the Services you are requested, and you do not wish to proceed;
9.2.3 there is a substantial risk that the supply of the Services may be significantly delayed because of events outside of our control (“Force Majeure Event”);
9.2.4 we have suspended supply of the Services for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than the period as defined in clause 8.4; or
9.2.5 you have a legal right to end the Service arrangement because of something we have done wrong.
10.1 To end the Service arrangement please email us at support@trademimic.io. Please provide your name, telegram signal channel name, preferably your telegram channel ID, where available, your phone number and email address as well.
11.1 We may end our Service provision at any time by writing to you if:
11.1.1 You do not make payment when due, and you still do not make payment within five calendar days of us reminding you; or
11.1.2 You or your subscriber do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Services, (see clause 8.2).
11.2 If we end the Service arrangement set out in clause 10.1, we will refund any money you have paid in advance for Services we have not provided but will retain reasonable compensation for the net costs we will incur as a result of you or your subscriber being in breach of the Service arrangement, (see clause 10.1.1, 10.1.2).
11.3 We may contact to inform that we are going to stop providing Services to you or your subscribers. We will inform you at least one calendar month in advance of our stopping the supply of Services and will refund any sums you have paid in advance for Services which will not be provided.
12.1 If we fail to comply with these terms, we are responsible for loss or damage you or your subscriber suffer that is a foreseeable result of our breaking the Service arrangement or failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious it will happen or if, at the time the Service arrangement was made, both you, your subscriber and we knew it may happen.
12.2 Our liability to you and your subscriber for loss or damage is detailed in clause 12.1 above, is limited as stated in clause 1.7, that in no case shall we have any liability that exceeds the amount of a subscriber’s monthly management fee.
13.1 You agree to indemnify, defend and hold harmless Trade Mimic and our parent, subsidiaries, affiliates, partners, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third-party due to or arising out of your breach of these terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.
14.1 In the event that any provision of these terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
15.1 We will use the personal information you provide to us:
15.1.1 In accordance with our Privacy Policy;
15.1.2 To supply the Services to you and your subscribers;
15.1.3 To process your payments for you and your subscribers Services; and
15.1.4 If you agreed to this during the initial engagement, to inform you about similar goods, Services, or products that we provide, you may stop receiving these at any time by contacting us.
15.1.5 We will only give your personal information to other third parties where the law either requires or allows us to do so.
16.1 You may only transfer your rights or your obligations under these terms to another person or business if we agree to this in writing.
16.2 This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the Service arrangement or make any changes to these terms.
16.3 If a court finds part of this Service arrangement illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
16.4 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this Service arrangement, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the Services, we can still require you to make the payment later.
16.5 These terms are governed by English law, and you can bring legal proceedings in respect of the Services in the English courts.